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Returns
FiberXpress guarantees satisfaction with every product we
sell. If an item does not meet your expectation, please follow
these procedures to insure a prompt replacement, refund, or
credit:
- Before returning any merchandise back to FiberXpress,
an Return Authorization Number MUST be obtained. Call
800.688.7104 or e-mail us: sales@fiberxpress.com
- Using a good carton, return package via insured US Mail or
UPS (FiberXpress will refund actual shipping costs from UPS
label or postage on damaged merchandise or mis-shipment).
- Send returns to: FiberXpress Returns
Dept. RA#, 1308 Business
Center Way, Suite 101, Edgewood, Maryland 21040 (we do not accept CODs).
- Keep a record of shipment until you have received credit or
replacement merchandise.
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